Terms & Conditions
Pass The Cam | Atlanta, GA
By completing a booking with Pass The Cam, you ("Customer") agree to the following terms and conditions. Please read this agreement carefully before reserving your date.
This Rental Agreement is between Pass The Cam ("Company," "we," "us"), a business operating out of Atlanta, Georgia, and the customer who completes a booking ("Customer," "you"). This agreement is binding upon submission of payment.
Depending on the package selected, your rental includes one or more of the following:
All equipment is inspected, cleaned, and fully charged before shipment. You are responsible for the equipment from the time it is delivered to your shipping address until it is received back by Pass The Cam.
Your rental period begins upon delivery of the equipment to your shipping address and ends when the equipment is dropped off for return per the instructions below. Equipment must be returned within 72 hours of your event date using the prepaid return label included in your box.
Failure to return equipment within this window may result in a late fee of $50 per day until the equipment is received.
We ship your camcorder 4–5 business days before your event to ensure timely arrival. Shipping is included in your package price both ways.
📦 Outbound Shipping
We ship via our standard carrier. A tracking number will be emailed to you once your order ships.
📮 Return Shipping
Use only the prepaid return label included in your box. Drop off at any USPS location.
Pass The Cam is not responsible for delays caused by the carrier. In the event of a shipping delay that impacts your event, we will work with you in good faith to find a resolution, including expedited replacement shipping where available.
Full payment is due at the time of booking to secure your date. Prices are as listed on our website at the time of reservation:
All prices are in USD. Your date is not confirmed until payment is received in full.
We understand that plans change. Our cancellation policy is as follows:
14+ days before event
Full refund, no questions asked.
Within 14 days of event
No refund. The full rental amount is forfeited.
Rescheduling: Contact us at least 14 days before your event and we will do our best to accommodate a new date, subject to availability. Rescheduling within 14 days of your event is not guaranteed and may be treated as a cancellation.
To cancel or reschedule, email us at passthecamcorder@gmail.com with your name and booking date.
We include comprehensive damage protection with every rental. This covers minor wear and tear, minor drops, and normal use. The following are not covered:
In the event of significant damage or loss, you agree to pay the replacement or repair cost for the affected equipment:
We will notify you within 5 business days of receiving your return if there is a damage claim. Any amounts owed will be charged to the payment method on file or invoiced separately.
You agree to:
Pass The Cam's total liability under this agreement shall not exceed the amount you paid for your rental. We are not liable for indirect, incidental, or consequential damages, including but not limited to missed memories, emotional distress, or costs of alternative videography services.
This agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law provisions. Any disputes arising from this agreement shall be resolved in the courts of Fulton County, Georgia.
This Rental Agreement, together with your booking confirmation, constitutes the entire agreement between you and Pass The Cam regarding your rental. It supersedes all prior conversations, emails, or representations.
Questions about this agreement? We're happy to help.