Terms & Conditions

Rental Agreement

Pass The Cam | Atlanta, GA

By completing a booking with Pass The Cam, you ("Customer") agree to the following terms and conditions. Please read this agreement carefully before reserving your date.

1. The Parties

This Rental Agreement is between Pass The Cam ("Company," "we," "us"), a business operating out of Atlanta, Georgia, and the customer who completes a booking ("Customer," "you"). This agreement is binding upon submission of payment.

2. Equipment

Depending on the package selected, your rental includes one or more of the following:

  • HD or Sony 4K Camcorder
  • 256GB Memory Card
  • 3 Batteries and Charger
  • Shot List Guide
  • QR Code Tutorial Card
  • Prepaid Return Shipping Label
  • Protective Carrying Case

All equipment is inspected, cleaned, and fully charged before shipment. You are responsible for the equipment from the time it is delivered to your shipping address until it is received back by Pass The Cam.

3. Rental Period

Your rental period begins upon delivery of the equipment to your shipping address and ends when the equipment is dropped off for return per the instructions below. Equipment must be returned within 72 hours of your event date using the prepaid return label included in your box.

Failure to return equipment within this window may result in a late fee of $50 per day until the equipment is received.

4. Shipping

We ship your camcorder 4–5 business days before your event to ensure timely arrival. Shipping is included in your package price both ways.

📦 Outbound Shipping

We ship via our standard carrier. A tracking number will be emailed to you once your order ships.

📮 Return Shipping

Use only the prepaid return label included in your box. Drop off at any USPS location.

Pass The Cam is not responsible for delays caused by the carrier. In the event of a shipping delay that impacts your event, we will work with you in good faith to find a resolution, including expedited replacement shipping where available.

5. Payment

Full payment is due at the time of booking to secure your date. Prices are as listed on our website at the time of reservation:

Starter $429
Core $699
Deluxe $899

All prices are in USD. Your date is not confirmed until payment is received in full.

6. Cancellation & Refund Policy

We understand that plans change. Our cancellation policy is as follows:

14+

14+ days before event

Full refund, no questions asked.

<14

Within 14 days of event

No refund. The full rental amount is forfeited.

Rescheduling: Contact us at least 14 days before your event and we will do our best to accommodate a new date, subject to availability. Rescheduling within 14 days of your event is not guaranteed and may be treated as a cancellation.

To cancel or reschedule, email us at passthecamcorder@gmail.com with your name and booking date.

7. Damage & Loss

We include comprehensive damage protection with every rental. This covers minor wear and tear, minor drops, and normal use. The following are not covered:

  • Loss or theft of equipment
  • Submersion in water or liquid damage
  • Intentional damage or gross negligence
  • Failure to return equipment

In the event of significant damage or loss, you agree to pay the replacement or repair cost for the affected equipment:

HD Camcorder up to $300
Sony 4K Camcorder up to $700
Memory Card up to $50
Full kit (all accessories) up to $150

We will notify you within 5 business days of receiving your return if there is a damage claim. Any amounts owed will be charged to the payment method on file or invoiced separately.

8. Customer Responsibilities

You agree to:

  • Handle all equipment with reasonable care
  • Keep equipment protected from rain, extreme heat, sand, and liquids
  • Not allow children to use the equipment unsupervised
  • Not attempt to repair, modify, or open any equipment
  • Return all items included in the original shipment
  • Return equipment in the original packaging where possible

9. Footage, Editing & Delivery

  • Your edited highlight film will be delivered to you within 2–3 weeks of us receiving your returned equipment (1–2 weeks for Deluxe package with priority editing).
  • Your raw footage is yours to keep. The memory card will be returned to you with all original clips intact.
  • We reserve the right to use anonymous excerpts of footage for marketing and portfolio purposes unless you opt out in writing before your event.
  • We are not responsible for footage lost due to equipment malfunction, improper use, or failure to follow the included instructions.

10. Limitation of Liability

Pass The Cam's total liability under this agreement shall not exceed the amount you paid for your rental. We are not liable for indirect, incidental, or consequential damages, including but not limited to missed memories, emotional distress, or costs of alternative videography services.

11. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law provisions. Any disputes arising from this agreement shall be resolved in the courts of Fulton County, Georgia.

12. Entire Agreement

This Rental Agreement, together with your booking confirmation, constitutes the entire agreement between you and Pass The Cam regarding your rental. It supersedes all prior conversations, emails, or representations.

Contact

Questions about this agreement? We're happy to help.

📧 passthecamcorder@gmail.com

🌐 passthecam.com