Frequently Asked Questions

Yes! Booking is quick and simple. Just pick your package, complete your payment, and you're done. We'll confirm your date and send next steps within minutes.

We recommend booking at least 4-6 weeks before your event. Last-minute bookings are possible depending on availability — reach out and we'll let you know!

You can reach out to us by filling out the contact form, or text us at 404-632-2656.

Yes! The Sony 4K camcorder is incredibly user-friendly. We include a quick-start guide, and your guests will figure it out in seconds. Plus, the Deluxe package includes a professional shot list guide.

With 3 batteries included (8+ hours total) and a 256GB memory card, you'll have plenty of recording time for your entire event. Most weddings use only 2-3 hours of actual recording.

Simply drop the camcorder in the same box it arrived in — the prepaid return label is already inside. It takes about 2 minutes. We recommend dropping it off the next business day after your event.

Your edited highlight film will be delivered in 2-3 weeks after we receive the camcorder back. The Deluxe package includes priority editing for faster delivery.

You'll receive your film as a high-quality digital download (4K resolution), plus a shareable link you can send to family and friends. Files are optimized for social media sharing.

We include insurance coverage with every rental. In the rare case of damage or loss, there's a small deductible. We also offer optional extended coverage for peace of mind.

Yes! We ship our camcorders anywhere in the US. International shipping may be available — just ask! Shipping costs are calculated at checkout based on your location.

The Deluxe package includes 1 Sony 4K camcorder, an 8–10 minute edited highlight film delivered in 1 week, a disposable camera, everything in the Core package doubled, a professional shot list guide, priority editing, and a 60–90 sec social media reel.

Yes! We offer free cancellation and rescheduling up to 14 days before your event. After that, a small fee applies. Life happens, and we understand — just reach out as soon as possible.